System/Self Help

All systems are functioning normally.

Last Updated 04:47:45 GMT

Bats System Status Update - NY4 Network Hardware Failure

July 13, 2017 08:40:18

A single customer-facing network switch in NY4 has experienced a hardware failure and will be unavailable for the remainder of the day. Customers are advised to switch to a secondary connection to Bats for the remainder of the day. The impacted switch will be replaced this evening.

Customers connected to Bats in NY5 or any other network switch in NY4 are not impacted.

You can view Bats Exchange status online at http://www.bats.com/us/equities/notices/system/

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats System Status Update - Network Hardware Failure

July 13, 2017 07:59:19

Bats has determined that the issue is isolated to a single customer-facing piece of network hardware. Customers with connections to this failed hardware will be unable to use those connections for any order entry, drop, or market data today. Customers are advised to switch to a secondary connection to Bats for the remainder of the day.

You can view Bats Exchange status online at http://www.bats.com/us/equities/notices/system/

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats System Status Update

July 13, 2017 07:32:17

Please be advised that Bats is currently investigating a customer connectivity issue impacting a subset of customer 10 Gig connections to the Bats Equity and Options Exchanges.

You can view Bats Exchange status online at http://www.bats.com/us/equities/notices/system/

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Post Mortem Update: Bats BZX Options Disruption at Close on July 3, 2017

July 04, 2017 18:07:20

Post Mortem: Bats BZX Options Disruption at Close on July 3, 2017
SCI System(s) Affected: Trading
Incident Description: System Disruption - At 12:54:58 ET, Bats BZX Options experienced a disruption in underlying symbol range CYH DOWAZ that resulted in delayed order acknowledgements, cancels and trade acknowledgements. All other BZX Options symbol ranges continued to operate normally during the disruption. As of 13:07:26 ET fail-over to a secondary matching unit was completed and all systems were operating as normal.
Members Affected: Members trading in the noted symbol range at the time of the disruption.
Corrective Action: The root cause of this issue is a software defect with extremely rare preconditions. The defect will be addressed in a software release for July 7th, 2017.

Post Mortem: Bats BZX Options Disruption at Close

July 03, 2017 14:53:09

Post Mortem: Bats BZX Options Disruption at Close

SCI System(s) Affected: Trading

Incident Description: System Disruption - At 12:54:58 ET, Bats BZX Options experienced a disruption in underlying symbol range CYH DOWAZ that resulted in delayed order acknowledgements, cancels and trade acknowledgements. All other BZX Options symbol ranges continued to operate normally during the disruption.  As of 13:07:26 ET fail-over to a secondary matching unit was completed and all systems were operating as normal.

Members Affected: Members trading in the noted symbol range at the time of the disruption.

Corrective Action: The root cause of this issue has been identified to be a result of a software defect. The defect will be addressed in a software release this evening for July 5th, 2017

Bats BZX Options System Issues Resolved

July 03, 2017 13:09:26

Please be advised that Bats has resolved all systems issues with the Bats BZX Options platform. All systems are operating normally.

You can view Bats Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats BZX Options Exchange System Status Update (Issue Affected Trading in Series CYH - DOWAZ)

July 03, 2017 13:04:01

Please be advised that due to a system issue, matching on the Bats BZX Options Exchange order book in Series CYH - DOWAZ is unavailable since 12:54:58 ET. All open orders in the affected range during the outage were cancelled. Matching in the affected range is in process of being restored. All systems for other symbol ranges are operating normally.

You can view Bats Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats EDGX Options Exchange has revoked self-help against NASDAQ OMX Philadelphia

June 29, 2017 11:03:22

Bats EDGX Options Exchange has revoked self-help against NASDAQ OMX Philadelphia. Routing to NASDAQ OMX Philadelphia has been resumed as of 11:03:10 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view Bats EDGX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats BZX Options Exchange has revoked self-help against NASDAQ OMX Philadelphia

June 29, 2017 11:03:04

Bats BZX Options Exchange has revoked self-help against NASDAQ OMX Philadelphia. Routing to NASDAQ OMX Philadelphia has been resumed as of 11:02:56 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats BZX Options Exchange has revoked self-help against Nasdaq BX Options

June 29, 2017 09:40:27

Bats BZX Options Exchange has revoked self-help against Nasdaq BX Options. Routing to Nasdaq BX Options has been resumed as of 09:40:15 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats EDGX Options Exchange has revoked self-help against Nasdaq BX Options

June 29, 2017 09:40:21

Bats EDGX Options Exchange has revoked self-help against Nasdaq BX Options. Routing to Nasdaq BX Options has been resumed as of 09:40:14 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view Bats EDGX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats EDGX Options Exchange has revoked self-help against Nasdaq Options Market

June 29, 2017 09:40:05

Bats EDGX Options Exchange has revoked self-help against Nasdaq Options Market. Routing to Nasdaq Options Market has been resumed as of 09:39:56 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view Bats EDGX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats BZX Options Exchange has revoked self-help against Nasdaq Options Market

June 29, 2017 09:40:02

Bats BZX Options Exchange has revoked self-help against Nasdaq Options Market. Routing to Nasdaq Options Market has been resumed as of 09:39:56 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats EDGX Options Exchange has declared self-help against Nasdaq BX Options

June 29, 2017 09:39:10

Bats EDGX Options Exchange has declared self-help against Nasdaq BX Options. Routing to
Nasdaq BX Options has been suspended as of 09:31:51 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view
Bats EDGX Options Exchange status online at www.bats.com

CBOE Bats
Trade Desk

+1.913.815.7001

tradedesk@bats.com

www.bats.com

Bats EDGX Options Exchange has declared self-help against NASDAQ OMX Philadelphia

June 29, 2017 09:38:21

Bats EDGX Options Exchange has declared self-help against NASDAQ OMX Philadelphia.
Routing to NASDAQ OMX Philadelphia has been suspended as of 09:31:31 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view
Bats EDGX Options Exchange status online at www.bats.com

CBOE Bats
Trade Desk

+1.913.815.7001

tradedesk@bats.com

www.bats.com

Bats EDGX Options Exchange has declared self-help against Nasdaq Options Market

June 29, 2017 09:37:18

Bats EDGX Options Exchange has declared self-help against Nasdaq Options Market. Routing
to Nasdaq Options Market has been suspended as of 09:31:02 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view
Bats EDGX Options Exchange status online at www.bats.com

CBOE Bats
Trade Desk

+1.913.815.7001

tradedesk@bats.com

www.bats.com

Bats BZX Options Exchange has declared self-help against NASDAQ OMX Philadelphia

June 29, 2017 09:31:41

Bats BZX Options Exchange has declared self-help against NASDAQ OMX Philadelphia. Routing to NASDAQ OMX Philadelphia has been suspended as of 09:31:35 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats BZX Options Exchange has declared self-help against Nasdaq BX Options

June 29, 2017 09:31:26

Bats BZX Options Exchange has declared self-help against Nasdaq BX Options. Routing to Nasdaq BX Options has been suspended as of 09:31:21 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats BZX Options Exchange has declared self-help against Nasdaq Options Market

June 29, 2017 09:30:48

Bats BZX Options Exchange has declared self-help against Nasdaq Options Market. Routing to Nasdaq Options Market has been suspended as of 09:30:39 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats EDGX Options Exchange has declared self-help against NYSE Arca

May 05, 2017 15:32:15

Bats EDGX Options Exchange has declared self-help against NYSE Arca. Routing to NYSE Arca has been suspended as of 15:32:07 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view Bats EDGX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats BZX Options Exchange has declared self-help against NYSE Arca

May 05, 2017 15:32:13

Bats BZX Options Exchange has declared self-help against NYSE Arca. Routing to NYSE Arca has been suspended as of 15:32:07 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

CBOE Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats System Status Update - Customer Web Portal Issue

April 25, 2017 13:13:34

Please be advised that all issues relating to access to the Customer Web Portal have been resolved. All systems are operating normally.

Bats System Status Update - Customer Web Portal Issue

April 25, 2017 12:50:20

Please be advised that Bats is currently investigating an issue with access to the Customer Web Portal. Please contact the CBOE Bats Trade Desk (913.815.7001 or tradedesk@bats.com) for immediate Portal needs.

Bats BZX Options Exchange has revoked self-help against Chicago Board Options Exchange

March 27, 2017 10:49:48

Bats BZX Options Exchange has revoked self-help against Chicago Board Options Exchange. Routing to Chicago Board Options Exchange has been resumed as of 10:49:42 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats EDGX Options Exchange has revoked self-help against Chicago Board Options Exchange

March 27, 2017 10:17:13

Bats EDGX Options Exchange has revoked self-help against Chicago Board Options Exchange. Routing to Chicago Board Options Exchange has been resumed as of 10:17:06 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view Bats EDGX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats EDGX Options Exchange has declared self-help against Chicago Board Options Exchange

March 27, 2017 09:32:50

Bats EDGX Options Exchange has declared self-help against Chicago Board Options Exchange. Routing to Chicago Board Options Exchange has been suspended as of 09:32:42 ET.

All Bats EDGX Options Exchange systems are operating normally.

You can view Bats EDGX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Bats BZX Options Exchange has declared self-help against Chicago Board Options Exchange

March 27, 2017 09:32:47

Bats BZX Options Exchange has declared self-help against Chicago Board Options Exchange. Routing to Chicago Board Options Exchange has been suspended as of 09:32:41 ET.

All Bats BZX Options Exchange systems are operating normally.

You can view Bats BZX Options Exchange status online at http://www.bats.com/us/options/notices/system/.

Bats Trade Desk
+1.913.815.7001
tradedesk@bats.com
www.bats.com

Post Mortem: Bats BZX Options Momentary Disruption at Close

March 14, 2017 19:22:55

Post Mortem: Bats BZX Options Momentary Disruption at Close

SCI System(s) Affected: Trading

Incident Description: System Disruption - At the close, Bats BZX Options experienced a momentary disruption in underlying symbol range PCLN - USFZZ that resulted in delayed order acknowledgements and cancels. As of 16:04:04, all BZX Options systems were operating normally.

Members Affected: 42 Members

Corrective Action: Defective hardware will be replaced this evening.

Bats BZX Options System Status Update - All Systems Operating Normally

March 14, 2017 16:10:24

Please be advised that at the close, Bats BZX Options experienced a momentary disruption in underlying symbol range PCLN - USFZZ that resulted in delayed order acknowledgements and cancels. As of 16:04:04, all BZX Options systems were operating normally.