System/Self Help

All systems are functioning normally.

Last Updated 01:19:57 GMT

Post Mortem: Bats BYX Multicast PITCH A and C Feed Issue

January 19, 2017 17:01:47

Post Mortem: Bats BYX Multicast PITCH "A" and "C" Feed Issue

SCI System(s) Affected: Market Data

Incident Description: System Disruption - Bats BYX Exchange had a network switch experience a hardware failure that resulted in issues impacting the Gig-shaped "A" and Wan-shaped "C" PITCH feeds, including GRP and SPIN recovery sessions associated with these feeds. Members were advised to switch to the Gig-shaped "B" and Wan-shaped "D" PITCH feeds, which were not impacted.

Members Affected: 35 Members

Corrective Action: Affected network device will be replaced tonight, and the "A" and "C" PITCH feeds are expected to be fully operational tomorrow. Case opened with vendor to investigate root cause of the disruption.

Bats Trade Desk
913.815.7001
tradedesk@bats.com

Bats BYX System Status Update

January 19, 2017 08:09:05

Bats BYX Exchange continues to investigate an issue impacting the Gig-shaped "A" and Wan-shaped "C" PITCH feeds. The Gig-shaped "B" and Wan-shaped "D" PITCH feeds are unaffected, and Members are advised to utilize these feeds for the remainder of the day.

Bats BYX System Status Update

January 19, 2017 07:04:19

Bats BYX Exchange continues to investigate an issue impacting the Gig-shaped "A" and Wan-shaped "C" PITCH feeds. The "B" and "D" PITCH feeds are unaffected, and Members are advised to utilize these feeds until the issue is resolved.

Bats BYX System Status Update

January 19, 2017 06:16:26

Please be advised that Bats BYX Exchange is currently investigating an issue impacting the Gig-shaped "A" and Wan-shaped "C" PITCH feeds. The "B" and "D" PITCH feeds are unaffected, and Members are advised to utilize these feeds until the issue is resolved.